Griff Live

My recent comment on the news.com article about the iPad

Yes, the iPad is as ‘magical’ as Apple says

“So many Apple haters out there. The other so called tablets will get their chance when they are eventually available. I can’t wait for mine to arrive and it will be worth all the $1000 plus it cost. If you don’t want one don’t buy it and move on. As for flash it’s headed the way of the dinosaurs so get over it. DVD drives, USB, camera, blah just sour grapes. Why do I like the Apple products? Simple, great design that works.”

The move from an old Westnet Optus Adsl 2 plan to the new plans that require Telstra has been a nightmare. Firstly you have to have the phone line ported back to Telstra. This was organised and finally worked a week after it was scheduled.

The new ADSL 2 application was done on the 5 March and today 13 March Westnet send us a SMS that all is completed, but no we are now without a working phone line and no ADSL 2. To be told the problem has been handballed back to Telstra as its an exchange issue and will be done who knows next week when they can send a tech as no one works weekends is appalling.

They then tell you to ring them if the issue is not resolved. Customer service winners my arse. I will not ring again as I’m at breaking point dealing with both Westnet and Telstra. The phone worked yesterday and now its back to square 1 dealing with OS call centres. The most hillarious part is they have no issue sending you a bill for the service. Dealing with Telco’s and alike here in Australia is a joke.

The question you may ask is why switch plans? Well the new Telstra line plans are $40-$50 per month cheaper.  You would think as a long time client they would not stiff you for the money, connection fees etc and at least inform you that there are better options available.

I wish what I have been through was an isolated incident, but many of my friends have experienced similar situations with their providers.

#Customer service, #fail

This is so sad, just check out the crowd reactions and the happy staff…

Apple has unveiled “the most powerful iPhone we’ve ever made”, complete with video camera and a new “Find My iPhone” feature.

The iPhone 3GS will be available in some countries, including the US and UK, on June 19, but will launch in Australia on June 26.

Read Full Article

Source: news.com.au

Get ready for the great Facebook land grab – at 2pm on Saturday, the social networking site will allow members to register their own user names to make it easier for others to find their pages.

The new system – already offered by MySpace and Twitter – will give people a simple, unique address, such as http://www.facebook.com/joebloggs, instead of the current system whereby profile pages have a URL with a randomly assigned number such as “www.facebook.com/profile.php?id=123456789″.

Read the rest of this entry »

Businesses are cracking down on social networking sites as managers look for productivity gains during the economic downturn.

AdelaideNow reports figures released by Telstra Business and internet security specialists MessageLabs show employers blocked access to social networking sites four times more often in April this year than they did in June last year.

Read more

Source: news.com.au

You may not find a flying car in one of these cities just yet, but these 10 places are definitely at the top of the global tech game.

read more | digg story

For the business traveler Wi-Fi is important – crucial, even. But more important than sustenance? That’s exactly what was found in a recent survey by American Airlines and HP, where some 47% of business travelers responded that Wi-Fi was the “most important airport amenity, outscoring basic travels needs such as food by nearly 30 percentage points”

read more | digg story

Minimalism is a design style that emphasizes simplicity and the removal of superfluous elements in one’s own work. It’s applied in art, architecture, print work, and in web design.

read more | digg story